RadishAI, Inc. ("Radish," "we," "us," or "our") is an AI-powered platform
dedicated to empowering users to build, share, and deploy AI agents using natural
language prompts. Our mission is to simplify the development of AI agents through
innovative tools, seamless integrations, and collaborative features, while
prioritizing the privacy and security of your data. We are committed to fostering
a vibrant community of builders and ensuring compliance with applicable privacy
laws in the United States (including all applicable state privacy statutes),
European Economic Area, United Kingdom, Switzerland, and Canada.
This Privacy Policy ("Policy") outlines how Radish collects, uses, shares, and
otherwise processes personal information from users, including developers,
entrepreneurs, builders and visitors ("user," "you," or "your") of our website,
platform, and services (collectively, the "Services"). By using our Services, you
acknowledge and consent to the Policy. If you disagree with the terms of this
Policy, you should avoid using our Services.
If you are using the Services on behalf of a company or other legal entity, you
represent that you have authority to bind that entity, and "you" will refer to
that entity.
Definitions
- Consent means a clear affirmative act signifying a user's freely
given, specific, informed, and unambiguous agreement to allow the processing of personal
data relating to the user. "Consent" may include a written statement, including by
electronic means, or any other unambiguous affirmative action.
- Personal data or Personal information under the Delaware Personal
Data Privacy Act and similar U.S. state laws means any information that is linked
or reasonably linkable to an identified or identifiable individual. It excludes de-identified
data and publicly available information. This definition is consistent with the EU
GDPR, UK GDPR, Canada's PIPEDA, the revised Swiss Federal Act on Data Protection,
and all applicable U.S. federal and state privacy laws. Personal data may include,
for example, your name, email address, username, unique device or browser identifiers,
Internet-protocol (IP) address, authentication tokens, usage and telemetry logs,
or other information generated through your use of our Services.
- Sensitive data or Sensitive personal data means personal data
that includes any of the following:
- Data revealing racial or ethnic origin, religious beliefs, mental or
physical health condition or diagnosis (including pregnancy), sex life,
sexual orientation, status as transgender or nonbinary, national origin,
citizenship status, or immigration status.
- Genetic or biometric data.
- Personal data of a known child.
- Precise geolocation data.
Radish does not intentionally collect Sensitive Personal Data, such as
biometric identifiers, health information, or precise geolocation, and
instructs users not to upload such information. This definition will be
interpreted to include any equivalent term under other privacy laws that come
into force during the life of this Policy.
Information We Collect
- Personal Information You Provide: Upon authentication via the Login
feature on Radish, you expressly grant us access to the following personal information
associated with your login account: your name, email address, profile picture etc.
This information is obtained solely with your consent as part of the authentication
process and is necessary for the creation and management of your Radish account.
Any personal data you voluntarily provide through our services or integrations shall
be deemed to constitute your explicit, informed, and unambiguous consent for its
collection, processing, and use in accordance with this Privacy Policy.
- Automatically Collected Data: IP address, Browser type, device info,
session logs, cookies data, usage, telemetry data, error reports, customer support
communications, and service interaction metadata.
- Third-Party Platform Data: Radish or any AI agents you create may
access data from third-party accounts and services you authorize, such as Google
Workspace, Instagram, Notion and other platforms, solely to perform and complete
the tasks assigned to the AI agent. Such access occurs only to the extent necessary
for the agent's intended functionality and is governed by the applicable third-party
API terms, with access limited to the minimum permissions required or supported by
the platform. This data will not be used for AI training, analytics, or external
profiling beyond the purposes explicitly authorized. The use of your information
by these third parties is subject to their own privacy policies and terms, and Radish
is not responsible for their practices.
- Third-Party Integrations: When you connect third-party websites
or platforms to Radish to fetch data or facilitate AI agent functions, these third
parties may access and use your information stored with or provided to Radish solely
for authentication and to perform the specific functionalities of the AI agents.
Such use is governed by the respective third parties' privacy policies.
How We Use Your Information
- Facilitate account creation, authentication, and management.
- Provide, operate, and enhance AI agent functionality and our overall platform.
- Enable communication and collaboration features.
- Process payments securely via third-party processors.
- Provide customer support, respond to inquiries, and gather feedback.
- Ensure platform security, detect and prevent fraudulent or unauthorized
activities.
- Comply with legal and regulatory obligations.
- Send administrative, service-related, and promotional communications only with
consent.
Legal Bases for Processing
Radish processes personal data only when there is a valid legal basis for doing so
under applicable data protection laws, including but not limited to the General
Data Protection Regulation (GDPR), Delaware Personal Data Privacy Act, and other
relevant statutes.
The legal bases on which we rely to collect, use, and disclose your personal data
include:
- Performance of a Contract: Processing is necessary to enter into
or perform our contractual obligations with you, such as providing, maintaining,
and supporting Radish services, including AI agent development, account management,
and transaction processing.
- Consent: Where required by law or applicable regulations, we seek
your explicit consent before processing your personal data, such as for marketing
communications, non-essential cookies, or third-party integrations. You may withdraw
this consent at any time without affecting the lawfulness of prior processing.
- Legitimate Interests: We may process your personal data to fulfill
legitimate interests pursued by Radish or by third parties (usually for agent execution),
provided such interests are not overridden by your rights or freedoms. These include
platform security, fraud detection and prevention, service improvement, product development,
analytics, and internal research.
- Compliance with Legal Obligations: Processing is necessary for Radish
to comply with applicable laws, statutes, regulations, or government orders, including
tax, accounting, export controls, and sanctions compliance.
- Protection of Vital Interests: In rare cases, processing may be
necessary to protect the vital interests of you or another individual, for example,
in emergencies to prevent serious harm.
- Public Interest or Official Authority: Where applicable, Radish
may process personal data to carry out tasks in the public interest or exercise official
authority vested in us.
Radish processes personal data strictly in accordance with the specific
limitations and protections imposed by the relevant privacy laws and will not
engage in processing that exceeds what is reasonably necessary for these purposes.
Sharing and Disclosure
- Shared only with trusted service providers, contractors, and partners under
strict contracts safeguarding your data.
- Data accessed via third party APIs is used for authorized purposes only.
- No sale of personal information.
- Business transfers are subject to privacy safeguards.
- Disclosure when legally compelled or to protect rights and platform integrity.
Cookies and Tracking Technologies
Radish and its service providers use cookies to collect and store information when
you visit or use our Services. These technologies help us to:
- Ensure the proper functioning and security of our platform,
- Authenticate users and prevent fraudulent access,
- Analyze usage patterns and improve service performance,
- Personalize your experience and remember your preferences,
- Measure the effectiveness of marketing campaigns and deliver relevant
advertisements.
We deploy the following categories of cookies:
- Strictly Necessary Cookies: Required for core site functions such
as login authentication and session management. These cookies do not require your
consent.
- Performance and Analytics Cookies: Collect information on how you
interact with our Services to help us improve functionality and user experience.
We obtain prior consent where legally required.
- Functional Cookies: Enable enhanced features and personalization,
such as language preferences and interface customization.
- Marketing Cookies: Used to track marketing campaign effectiveness
and deliver targeted ads; these require your consent in applicable jurisdictions.
Most web browsers accept cookies by default. You can typically modify your browser
settings to block or delete cookies; however, doing so may affect your ability to
use certain features of the Services.
Data Retention
Radish retains your personal data only for as long as necessary to fulfill the
purposes for which it was collected, including providing, managing, and improving
our Services, complying with our legal and regulatory obligations, resolving
disputes, and enforcing our agreements. The retention period may vary depending on
the nature of the personal data, the context of its collection, and the applicable
legal, tax, or accounting requirements. When we no longer have a legitimate
business need to process your personal data, we will either delete or anonymize
it. In cases where deletion is not feasible (for example, because your data is
stored in backup archives), we will securely isolate the data from any further
processing until deletion becomes possible. Usage data and operational logs may be
retained for shorter periods to monitor performance, improve service quality, and
ensure security, but always in compliance with applicable laws. Your personal data
may also be retained for longer periods if necessary to protect our legal rights
or comply with a legal obligation. You have the right to request the deletion of
your personal data, subject to exceptions provided by law.
Data Security
Radish is committed to protecting the security and confidentiality of your
personal information. We implement appropriate technical and organizational
measures designed to safeguard your data against unauthorized access, disclosure,
alteration, and destruction. Our security controls include encryption, access
controls, intrusion detection, regular security assessments, and secure
development practices. Access to personal data is limited to authorized personnel
and service providers who require it to perform their duties under strict
confidentiality obligations. Despite these measures, no method of electronic
transmission or storage can be guaranteed to be completely secure. Therefore,
while we strive to protect your data, we cannot guarantee absolute security
against all risks, including cyberattacks or unauthorized third-party actions. You
are responsible for maintaining the security of your account credentials and
should take care to protect your login information. We recommend using strong
passwords and secure environments when accessing our services. In the event of a
data breach that poses a risk to your rights or freedoms, Radish will comply with
all applicable laws regarding breach notification, including timely communication
to affected individuals and relevant authorities.
Children's Privacy
Radish's Services are not intended for use by individuals under the age of 13
without verifiable parental consent. In compliance with the Children's Online
Privacy Protection Act, 1998, and applicable provisions under the Delaware
Personal Data Privacy Act (DPDPA), we do not knowingly collect or solicit personal
information from children under 13 without obtaining explicit consent from their
parent or legal guardian.
For users aged 13 to under 18, in accordance with DPDPA, consent must be obtained
directly from the minor before processing their personal data for purposes such as
targeted advertising or the sale of data.
If we discover that personal data from a child under 13 has been collected without
proper parental consent, or from a minor without required consent under applicable
laws, we will promptly delete such information.
Your Rights and Controls
You have certain rights regarding your personal information and how it is
collected, used, and shared by Radish. These rights may vary depending on your
jurisdiction and applicable privacy laws, but generally include:
- Access and Correction: You may request access to the personal information
we hold about you and ask us to correct any inaccuracies.
- Data Portability: Where applicable, you have the right to receive
your personal data in a structured, commonly used, and machine-readable format and
to transmit that data to another controller.
- Deletion: You may request the deletion of your personal data, subject
to certain exceptions where retention is necessary for legal compliance, dispute
resolution, or other legitimate interests.
- Restriction of Processing: In some cases, you may request that we
limit the processing of your personal data.
- Objection to Processing: You may object to certain processing activities,
including processing based on legitimate interests or for direct marketing purposes.
- Consent Management: You have the right to withdraw consent at any
time for processing activities that rely on your consent, without affecting the lawfulness
of processing conducted before your withdrawal.
Radish may require you to verify your identity before responding to such requests
to protect your privacy and security. Please note that some information may need
to be retained to comply with legal obligations or to complete transactions
already initiated.
How We Will Notify You of Changes
We encourage you to review this Privacy Policy periodically to stay informed about
how we protect your information and update our practices.
Contact Us
For questions, privacy rights requests, concerns, or to exercise rights specified
in this policy, contact us at: legal@radish.build